Make a significant impact at Cencora as a Caseworker within Innomar Strategies, focusing on case management and patient services through bilingual communication. Your role emphasizes compliance and quality assurance.

This position involves managing casework for patient programs and provider support, ensuring adherence to protocols while offering excellent telephone support. You will document activities, administer case management tasks, and participate actively in training to enhance your skills and those of current team members.

Key Responsibilities
Manage cases and projects related to patient support
Provide compliant telephone support to funding bodies
Conduct clinical monitoring and data collection
Engage in market research with healthcare professionals
Train and mentor recent caseworkers

Requirements:
Bilingual English and French language skills
One year of experience in customer service
Knowledge of the pharmaceutical distribution industry
Solid analytical and communication abilities
Degree or equivalent experience in business-related fields

Join Cencora to drive positive change in healthcare through effective case management.

📌 Caseworker At Innomar Strategies Ottawa
🏢 Cencora
📍 Ottawa