We are currently looking for a full time bilingual (French/ English) Call Center / Data Entry Clerk. for 3pm - 11pm shift Monday - Friday

As the Call Centre Representative , you will take on a variety of duties and responsibilities. Some of the tasks include:
Take customer calls and provide support for their inquiries
Offer assistance to callers who may be having issues
Responsible for both inbound/ out bound calls
provide a high level of personalized customer service
update databases with changes and status
arrange the dispatch of services,
accurately log all activity of dispatched call
Follows escalation procedures as needed.
This is a multi-tasking position that requires solid communication skills and experience with computers.

Working as Data Entry Clerk, some of the duties would include,
Ensuring appropriate turnaround time on all data entry
Accurate data entry into database
verifying data through source documents
Printing/ scanning/ processing invoices

Requirements/ SKILLS

High School Diploma

Bilingual (French and English)

Excellent telephone manner

Excellent Communication skills

Job Type: Full time

Pay: From $18.00 per hour

Work Location: In person

📌 Call Centre Agent/ Data Entry Clerk Ottawa
🏢 Powerhouse Management
📍 Ottawa