Join the College of Physicians and Surgeons of BC as a full time Case Administrator focused on managing complaint files. Collaborate with managers to ensure smooth operations in our complaints department. This permanent position reports to the conduct manager and involves maintaining complaint files, liaising between parties, and providing administrative support.

Key duties include drafting correspondence, acknowledging complaints, and reviewing materials for accuracy. Candidates should exhibit strong interpersonal skills and a background in health care is preferred. Key Responsibilities:
Maintain and organize complaint files efficiently
Liaise with involved parties regarding complaints
Draft correspondence and reports for the department




Attend interviews and take transparent notes during discussions
Respond to inquiries related to complaint processes Requirements:
Grade 12 and two-year office administration diploma
Solid organizational and multi-tasking abilities
Excellent written and verbal communication skills
Knowledge of Microsoft Office applications
Ability to maintain confidentiality during processes Leverage your administrative skills to support the complaints team at the College of Physicians and Surgeons of BC.

📌 Case Administrator For Complaints Department Vancouver
🏢 CPSBC Careers
📍 Vancouver