Clinical Pharmacist (Ontario)

Clinical Pharmacist (Ontario)

14 Oct
|
LUX Infusion
|
Ontario

14 Oct

LUX Infusion

Ontario

See your work in a new light.

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

License(s) Needed: CA Pharmacist License.

Schedule & Location:

Monday Through Friday from 9:00 am - 5:30 pm

Job Description
The Clinical Pharmacist will be responsible for ensuring safe practices of pharmacy operations, including but not limited to the review and interpretation of prescriptions for verification, reviewing patient records to determine appropriateness of medication therapy, providing patient medication counseling, detecting therapeutic incompatibilities and dispensing medications, within and for various BioMatrix Specialty Pharmacy locations and/or therapy specific Centers of Excellence operations.

The Clinical Pharmacists will monitor drug therapies for patients, advise on interventions as needed, and assume the responsibility of general oversight and management of patient care which may include providing effective medication management for the accurate treatment and prevention of specialty disease states. This position may be required to oversee and/or verify and validate pharmacy technician activities and documentation and will work closely and collaboratively with other internal and external departments as needed, including but not limited to Reimbursement and managed Markets Services, Quality Management, Nursing and/or Clinical Services, and/or other Pharmacy Services team members.

Qualification Requirements

Graduate with a BS or Doctorate of Pharmacy from an ACPE-accredited School of Pharmacy required

Current, unrestricted license to practice pharmacy in the state noted in posting required

Strong knowledge and understanding of specialty therapies, the steps needed to qualify a patient for such therapy, and the ability to lead team members through these steps for patient support

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc)

Qualifications Preferred

Minimum of three (3) years of experience in Specialty, Infusion/In-Home Infusion, Retail, Community, Mail-order and/or Hospital Pharmacy strongly preferred

Minimum of three (3) years of experience working alongside pharmacy technicians and other clinical and administrative service providers to support patient care strongly preferred

Minimum of one (1) year of experience in Specialty Pharmacy service operations preferred

General knowledge and understanding of payer contracts for specialty and/or rare disease therapies and operational requirements to support contracts for pharmacy or prescription services

Certification in Good Clinical Practices

Proficiency with CareTend preferred

Essential Functions And Responsibilities

Support prescription management and documentation in accordance with BioMatrix established processes and systems guidelines and requirements while following all legal, regulatory, and state regulations including HIPAA

Comply with the regulatory guidelines of the State Board of Pharmacy, FDA, DEA, Department of Health & Human Services, Medicare, ACHC, URAC and OSHA

Work and interact collaboratively and effectively with Intake and Referral Services team members in support of the on-boarding of new patient in need of specialty services and therapies offered by BioMatrix.

Support successful outcomes overall end to end processes to support getting referrals to their proper destination for prescription fulfillment





Ensure continuity of patient referral activities are performed optimally

Support staffing and resource adjustments as found necessary to support referral and prescription volume needs across various BioMatrix specialty pharmacy locations and in alignment with overall growth goals for the organization

Monitor, oversee, and/or manage pharmacy technician activities, documentation, and performance. Pharmacy technicians may also serve roles such as Referral, Patient Support

Work and interact collaboratively and effectively with various Pharmacy operational team members and roles to ensure prescription fulfillment, order management, and shipping support are all working in concert with one another to meet patient prescription care needs in a timely fashion

Review prescriptions to ensure accuracy, verify the necessary ingredients and evaluate their suitability

Enforce safety rules and regulations throughout prescription dispensing processes

Monitor the proper use of tools of the trade, including automation (filling machinery) and compounding equipment

Provide comprehensive patient counseling on all specialty medications dispensed and ensure patients receive medications in accordance with physician’s order/prescription

Work with shipping manager to ensure ALL deliveries have been made appropriately and timely

Assess patient incidents, complaints, etc. for the purpose of resolving or recommending a resolution to the situation

Maintain necessary and thoughtful communications to all intake, referral and pharmacy team members delivering information supplied by leadership with impact to people, process, and technology updates within a given location or locations

Serve as a point of escalation for clinical, prescription, and/or patient care issue management and resolution support related to services provided by referral or pharmacy services team members

Display effective communication skills with analytical dexterity to ensure that personnel uphold ethical and professional values in day-to-day activities

Participate in and/or provide current employee training as requested

Provide training and guidance to pharmacy interns and monitor their performance

Maintain records such as pharmacy files, narcotic book, patient profiles, and charge file systems.

Participates in "on-call" rotation as needed or determined by pharmacy management

Comply with all requirements of Manufacturer programs as contractually required and instructed

Complete annual continuing education as required by both ACHC and URAC

Participate in performance improvement activities as required

Maintains pharmacy licensure and certifications according to requirements

Non-essential Functions & Responsibilities

Triages work and assigns duties to staff as directed

Perform employee management tasks, including, but not limited to review of productivity, management of job descriptions, timely performance reviews, disciplinary process/corrective action, and all associated personnel paperwork.

Ability to prioritize and handle multiple tasks and projects concurrently

Must have scheduling flexibility and be able to work overtime [Exempt]

Potential overnight travel on occasion by car and plane

Careful attention to detail

Performs related duties as requested

Participates in quality assurance activities and audits as directed

Knowledge, Skills And Abilities Requirements

Able to use computers and software applications

Knowledge of medications, dosing, side effects, indications, contraindications and proper administration and storage

Knowledge of patient history and care charts

Able to create and implement systems required to gather, maintain, and analyze information

Knowledge of clinical procedures or operations





Ability to train and supervise assigned staff

Ability to complete basic patient referrals and assessments

Ability to maintain quality, infection or safety control standards

Maintain and promote positive attitude towards the job and company

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time

Ability to actively communicate, inspire and motivate all levels of staff

Ability to think and act strategically and proactively

Ability to maintain accurate records and prepare reports and correspondence related to the work

Ability to organize and coordinate the work of others

Ability to set priorities and assign work to other professionals

Excellent verbal, written, and communication skills

Excellent analytical skills

Communication Skills

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Computer Skills

Become and remain proficient in all programs necessary for execution.

Pay Range/Rate: $130,000 USD - $140,000 USD

PHYSICAL DEMANDS
The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at [email protected] or (phone hidden) x 1425 .

While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Requirements

Participate annually in required legal and ethical compliance training

Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies

Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual

Refrain from any behavior that could be considered unethical or unlawful

EXPECTATIONS FOR ALL EMPLOYEES
All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

GENERAL INFORMATION
The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.

LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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📌 Clinical Pharmacist (Ontario)
🏢 LUX Infusion
📍 Ontario

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