Join Float as a Bilingual Operations Associate in the Compliance & Risk team. This role focuses on customer onboarding and document verification while ensuring compliance. Float, a leader in simplifying finance for Canadian businesses, seeks an Operations Associate to enhance the customer journey.
You will manage communications and documentation for onboarding new Float customers, acting as a final decision-maker for approvals. Attention to detail, problem-solving skills, and a team-oriented spirit are essential for success in this quick-paced, customer-first workplace. Key Responsibilities:
Execute customer onboarding and maintain SLAs
Manage stakeholder communication for documentation
Process KYB and KYC applications accurately
Collaborate with teams to mitigate internal risks
Analyze core metrics for process improvements Requirements:
Minimum one year in an operations role
Experience with KYB and KYC compliance preferred
Strong attention to detail in tasks
Customer obsession with a proactive mindset
Quick learner with critical thinking ability Bring your passion for service and operational excellence to help Float thrive in the financial services landscape.
📌 Bilingual Operations Associate At Float Toronto
🏢 Float
📍 Toronto