Service Coordinator

Blue Star Ford Lincoln is currently looking for a Service Coordinator / Service Advisor to join our team. We are located in Norfolk County (Southern Ontario), approximately 25 minutes South of Paris / Hwy 403.

Primary responsibilities will be split amongst: contacting customers personally, receiving calls to schedule service appointments, fielding general calls, shuttling customers when requested; in addition to Service Advisor duties, within the Service department.

Job Requirements:
Answer a high-volume of incoming & outgoing calls
Set up appointments, make recommendations based on mileage & maintenance schedules
Handle customer concerns & enquiries
Keep schedules current
Advising Service Customers regarding Technicians' recommended repairs and/or maintenance
Computer software use
Additional duties assigned by management, as required

Qualifications:
Strong interpersonal skills
Excellent telephone manner
Strong organizational skills and attention to detail
Ability to read and interpret reports and computerized documents
Mathematical skills, with ability to calculate figures
Ability to learn software programs to input and retrieve information




Qualified appearance and excellent work ethic

What We Offer:
Support & ongoing training
Competitive compensation (based on experience) with health benefits

What You Offer:
Automotive Experience (considered a strong asset)
Customer satisfaction-oriented
Excellent telephone skills
Great work ethic
Awesome people skills

If this prospect sounds like a valuable fit for you, we invite you to apply today. We would like to thank all applicants, however, only those selected for an interview will be contacted. Job Types: Full-time, Fixed term contract

Pay: $20.00-$25.00 per hour

Perks
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off

Ability to commute/relocate:
Simcoe, ON: reliably commute or plan to relocate before starting work (required)

Education:
Secondary School (preferred)

Experience:
Front desk: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:
English (required)

Licence/Certification:
Class G Driver's License (required)

Work Location: In person

📌 Automotive Service Coordinator / Service Advisor Simcoe
🏢 Quick Lane Waterford
📍 Simcoe