Position Summary The Assistant Store Manager will oversee daily operations in Lina’s Italian Market, including customer service, training and development of all associates, labour management, cash and inventory control, assets protection, store conditions, and performance management alongside the Store Manager. As an Assistant Manager, you are expected to exemplify excellent customer service skills, including both retention and development; be an effective communicator; be organized and efficient and exemplify excellent planning and coordination skills. Core accountabilities and responsibilities of this position as previously communicated and discussed.

Main duties
Accountable for implementation and maintenance of department sanitation checklist, reporting weekly atteam meetings on team’s successes and opportunities
Accountable for the coolers and storage areas of the market. They should be clean, organized and labeled at
all times.
Supervise, direct, and manage all aspects of store operations with the goal of achieving maximum salesand exceptional customer service
Manage and schedule staff shifts, schedule vacation days and handle schedule changes
Assisting in hiring and training new team members




Create a coaching and development culture for all store employees, with direct accountability for designated
departments, which embraces a passion for food
Track and report key functional metrics to reduce expenses and improve effectiveness
Develop and implement strategies to drive sales, increase profitability, reduce waste and spoilage, and continuously improve customer service throughout the store
Role model, coach, and reinforce customer service expectations daily for all staff
Ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs, withdirect accountability for designated departments
Participate with the store manager on plans to deliver budgeted KPI’s for other areas of the storeCover letter is required

Pay: $45,000.00-$50,000.00 per year

Perks
Casual dress
Dental care
Discounted or free food
Extended health care
In office parking
Store discount
Vision care

Application question(s)
Have managed 20+ employees in a retail setting.

Education
Secondary School (preferred)

Experience
retail management: 1 year (required)

Work Location: In person

📌 Assistant Market Manager Calgary
🏢 Lina's Italian Piazza
📍 Calgary