Elevate guest experiences as the Assistant Executive Lounge Manager at Hilton, where you'll lead a dedicated team and deliver exceptional service. This full time position focuses on personalized service and operational excellence. As a pivotal part of Hilton's team, you will oversee the Executive Lounge operations, ensuring that Diamond Members and their guests enjoy curated and memorable experiences.
Your leadership skills will shine as you train and develop team members, manage schedules, and maintain top-tier service standards. Your contributions will directly impact guest satisfaction and operational outcomes. Key Responsibilities:
Recruit, train, and coach Executive Lounge team members
Deliver personalized service to Diamond Members and eligible guests
Oversee daily lounge operations and meet service standards
Manage scheduling, budgets, and departmental operations
Ensure compliance with health, safety, and brand standards Requirements:
Degree in Hotel Management or equivalent
Minimum 2 years in hospitality or Food & Beverage management
Robust leadership and communication skills
Passion for guest service and operational excellence
Smart Serve certification is mandatory Utilize your expertise in guest service and team leadership to elevate the Hilton experience.
📌 Assistant Lounge Manager At Hilton Toronto (Canada)
🏢 Hilton
📍 Canada