Account Supervisor

Company Summary:

Diversity lives here.

Ethnicity

Matters is a team of multicultural marketing experts that brings brands to diverse and current Canadian buyers in strategic and meaningful ways. We focus on educating, researching, gathering insights, and producing award-winning creative and marketing media for our clients’ brands for the ever-growing Canadian multicultural market. We’re savvy, passionate, non-traditional, and powerful, with our finger on the pulse of what matters now to ethnic communities. If this sounds like you and you want to make a difference in the booming area of ethnic marketing, we would love to hear from you – our team is growing!

Position Summary

The Account Supervisor serves as the day-to-day strategic lead on client accounts, managing campaign execution while building solid client relationships. This role bridges client objectives and internal teams to ensure projects are delivered on time, on budget, and to a high standard.

Key Responsibilities

Client Management




Act as primary client contact for assigned accounts.
Lead status meetings, presentations, and project communications.
Build trusted relationships through proactive account management.

Campaign Leadership
Oversee development and execution of integrated marketing campaigns.
Manage timelines, budgets, deliverables, and project scopes.
Ensure campaign recommendations are grounded in audience insights and business objectives.

Team Collaboration
Coordinate cross-functional teams, including strategy, creative, media, experiential, and influencer marketing.
Provide transparent direction and ensure accountability across stakeholders.

Financial Oversight
Track budgets, billing, estimates, and profitability.
Support forecasting and resource planning efforts.

Mentorship
Guide and mentor Account Executives and Coordinators.
Support team development and process improvements.

📌 Account Supervisor Ontario
🏢 Ethnicity Matters
📍 Ontario