Elevate your career with NTT DATA as a Remote Customer Service Specialist. Provide exceptional credit card support while enjoying a flexible work-from-home environment.
As a key member of the Credit Card Contact Centre team, you will handle inquiries from cardholders and financial partners. This full-time position offers opportunities for skilled growth and exposure to Fortune 500 clients. Your role impacts customer satisfaction through effective problem resolution and service promotion.
Key Responsibilities:
• Manage incoming inquiries and requests from cardholders
• Promote new services in a business development role
• Resolve complaints and ensure customer satisfaction
• Validate customer information and identify needs
• Complete documentation accurately for transactions
Requirements:
• Excellent communication skills in English
• Previous sales experience preferred
• Proficient in Microsoft Suite Applications
• Positive demeanor and professional phone skills
• Capability to work all required shifts
Make a meaningful impact in customer service at NTT DATA by applying your skills in a rewarding environment.
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📌 Remote Customer Service Specialist NTT DATA (Halifax Regional Municipality)
🏢 NTT America
📍 Halifax Regional Municipality