IT Incident & Change Management Analyst to manage and coordinate the lifecycle of incidents and (British Columbia)

IT Incident & Change Management Analyst to manage and coordinate the lifecycle of incidents and (British Columbia)

14 Oct
|
S.i. Systems
|
British Columbia

14 Oct

S.i. Systems

British Columbia

Our public sector client is seeking a Senior ServiceNow Developer / Technical Lead (Reliability, 5 years) to design and support enterprise-scale ServiceNow solutions using IRM, HRSD, BCM, and IntegrationHub

Join a ServiceNow Platform Team supporting enterprise-scale initiatives across multiple business domains within a public sector workplace. This role focuses on ServiceNow development, technical leadership, automated testing, integrations, and platform governance across IRM, BCM, HRSD, Legal Service Delivery, and custom applications. The position offers exposure to complex platform initiatives while working closely with architects, product owners, business analysts, and development teams.

Must Haves

7+ years in ServiceNow development supporting enterprise-scale ServiceNow platforms

Minimum 2 years supporting or implementing ServiceNow IRM

Experience with one or more of Business Continuity Management (BCM), HR Service Delivery (HRSD), Legal Service Delivery (LSD), Custom ServiceNow applications

Automated Test Framework (ATF) , code reviews , and supporting enterprise-scale ServiceNow platforms.

Reliability status eligibility required

Nice to Have





ServiceNow Certified Implementation Specialist – IRM

ServiceNow Certified Implementation Specialist – HRSD

ServiceNow Micro-Certifications related to ATF, Platform Development, Flow Designer, or IntegrationHub

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

French and English Bilingualism

Responsibilities

Provide technical leadership and guidance to ServiceNow development teams

Review solution designs, technical approaches, and development practices

Conduct code reviews and ensure adherence to development standards

Design, develop, and maintain ServiceNow applications and platform capabilities

Develop business rules, client scripts, UI policies, Flow Designer automations, Script Includes, integrations, and custom applications

Design, implement, and maintain Automated Test Framework (ATF) test suites

Develop and support integrations using REST APIs, IntegrationHub, and enterprise integration patterns

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📌 IT Incident & Change Management Analyst to manage and coordinate the lifecycle of incidents and (British Columbia)
🏢 S.i. Systems
📍 British Columbia

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