Drive client satisfaction at Desjardins as a Client Support Agent. Utilize your expertise in technological tools and fraud assistance to enhance member transactions proactively.

As a crucial part of the Member/Client Sales and Service team, you will support members and clients by informing them about existing applications that facilitate independent transactions. Your role will involve business development and maintaining robust client relationships while ensuring any fraud issues are addressed with appropriate referrals.

Key Responsibilities:
• Educate clients on applications and technological tools
• Nurture business relationships through quality service
• Assist clients with fraud incidents effectively




• Remain updated on industry standards and services
• Implement compliance, security, and risk management practices

Requirements:
• Knowledge of counter and convenience products and services
• Understanding of Desjardins and competitor offerings
• Familiarity with data integration into systems
• Awareness of legal frameworks and security measures
• Experience with automated and assisted transactions

Leverage your skills in customer focus and compliance to thrive in this engaging role.
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📌 Client Support Agent at Desjardins (New Brunswick)
🏢 Desjardins
📍 New Brunswick