Embark on your technology career as a Customer Support Associate with Trackunit in London, Ontario. This hybrid position provides the chance to assist global customers, resolving inquiries and enhancing their experience with our SaaS solutions.

As part of the Americas Customer Support team, you’ll be a crucial player focused on delivering outstanding customer service. The role requires no prior experience, welcoming candidates eager to develop skills in technology and customer service. Your responsibilities include assisting customers with product-related questions, tracking issues, and building long-term relationships based on trust and effective communication.

Key Responsibilities:
• Serve as the first contact for customer inquiries




• Guide customers in utilizing Trackunit solutions
• Document interactions for seamless tracking
• Collaborate globally to tackle complex issues
• Promote self-service resources for customer empowerment

Requirements:
• Must be based in London, Ontario
• Fluent in English; French is a plus
• Full-time availability required
• Adaptability to hybrid work model
• Growth mindset and customer-first attitude

Drive customer satisfaction and empower users through expert assistance as a Customer Support Associate at Trackunit.
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📌 Customer Support Associate at Trackunit (Ontario)
🏢 Trackunit
📍 Ontario