Cedar Security is hiring undercover loss prevention officers for plainclothes assignments in retail environments across Toronto. You will operate independently in-store, blending in with customers to observe, identify, and deter theft and fraud.
Responsibilities Conducting covert surveillance on the sales floor
Identifying organized retail crime patterns
Executing lawful apprehensions under Criminal Code s.494
Liaising with store management and local law enforcement
Preparing detailed incident reports and evidence documentation
Testifying in court or providing statements when required
You'll be expected to exercise sound judgment on when to intervene and when to observe. Not every situation calls for an apprehension — knowing the difference is what separates valuable LP officers from liabilities.
This is not a static post. You'll be on your feet, moving through the store, making real-time decisions. Some days are quiet. Others are not. You need to be comfortable with both.
Shifts vary and may include evenings, weekends, and holidays depending on client needs. You may rotate between multiple retail locations.



Cedar provides training on our reporting standards and operational procedures, but you are expected to show up with a working knowledge of loss prevention fundamentals.
Requirements Valid Ontario Security Guard Licence (mandatory)
Minimum 1–2 years of direct loss prevention or retail security experience
Working knowledge of Criminal Code s.494 (citizen's arrest provisions) and the Trespass to Property Act
Familiarity with CCTV systems and electronic article surveillance (EAS) technology
Strong observational skills and attention to detail
Ability to write clear, accurate incident reports
Clean criminal record (a background check will be conducted)
Reliable personal vehicle and valid Ontario G driver's licence, as you may be assigned to different locations
Professional demeanor — you need to be approachable enough to blend in, and composed enough to handle confrontations
Standard First Aid and CPR-C certification is an asset
Experience with court proceedings or providing witness statements is an asset
Bilingual (English/French) is an asset but not required

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📌 Undercover Loss Prevention Investigator (Ontario)
🏢 Cedar Security
📍 Ontario