Become a vital part of the GroupQuest team as a Client Service Specialist, optimizing broker and client interactions in the group benefits sector. Your expertise will focus on managing administration and resolving complex issues effectively.

We are seeking a detail-oriented Client Service Specialist who thrives in a collaborative and fast-paced environment. In this role, you'll communicate regularly with brokers, prepare detailed reports, and manage issues related to claims and billing. Your dedication to high-quality client support will drive success in this position.

Key Responsibilities:
• Maintain communication with brokers to meet their group needs
• Price and execute necessary plan changes
• Prepare detailed experience reports for larger groups




• Resolve escalated claims and administrative issues
• Manage submission of appointment and termination letters

Requirements:
• Post-secondary education completion required
• 1+ years in data entry or administrative roles
• Solid command of English for communication
• Analytic skills with keen attention to detail
• Commitment to accuracy in a dynamic work environment

Bring your skills in client support and administrative management to GroupQuest in this impactful role.
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📌 Client Service Specialist at GroupQuest (Ontario)
🏢 People
📍 Ontario