Elevate your IT support career at Yardstick Technologies as a Weekend Service Desk Analyst. You will provide essential Tier 1 support from home and the office, troubleshooting user issues effectively.

This role is ideal for individuals seeking to enhance their IT skills while working with diverse technologies. As a key member of our Service Team, you'll manage support requests, incident investigations, and troubleshooting tasks during weekends. Experience a unique blend of remote and onsite support while making a real impact on client satisfaction.

Key Responsibilities:
• Provide 1st level IT support remotely and onsite
• Maintain and troubleshoot desktops, peripherals, and mobile devices
• Prioritize and resolve end-user incidents efficiently




• Log incidents and escalate issues to senior technicians
• Manage ticket queues and support outside regular business hours

Requirements:
• 2 years of PC hardware/software support experience
• 1 year in networking, servers, and telecom support
• Robust communication and customer service skills
• A+ certification preferred, but not mandatory
• Must be flexible to meet business demands

Step into the role and showcase your IT troubleshooting and support skills at Yardstick Technologies.
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📌 Weekend Service Desk Analyst at Yardstick (Alberta)
🏢 YARDSTICK TECHNOLOGIES
📍 Alberta