Becklar seeks a Dealer Care Representative to enhance dealer relationships through exceptional customer service and proactive communication. This role requires critical problem-solving skills in a fast-paced setting.

As a pivotal part of Becklar, the Dealer Care Representative will manage dealer inquiries and resolve issues efficiently. Candidates should possess 1-2+ years of customer service experience, strong communication skills, and proficiency in Microsoft Office. Successful representatives maintain professionalism and deliver high satisfaction to enhance dealer partnerships.

Key Responsibilities:
• Respond to dealer inquiries via phone and email
• Troubleshoot and resolve issues in a timely manner
• Research and determine effective solutions
• Follow up to ensure dealer satisfaction
• Mentor team members to promote service quality

Requirements:
• 1–2+ years of customer service experience
• Strong written and verbal communication skills
• Proficient in Microsoft Office
• Detail-oriented with strong organizational skills
• Ability to work effectively under pressure

Elevate dealer support and satisfaction while becoming a key player in Becklar's mission.
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📌 Customer-Focused Dealer Care Representative (Alberta)
🏢 Armstrongs
📍 Alberta