About Us
Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

About Us
Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

Position Title
Business Analyst

Location
Winnipeg, MB

Department
PMO

Reports To
PMO Manager

Job Overview
Reporting to the PMO Manager, the Business Analyst is responsible for analyzing business processes, gathering requirements, and collaborating with cross-functional teams to ensure successful Project implementation and optimization.

Key Responsibilities

Requirements Gathering:

Work with stakeholders to elicit, analyze, and document business requirements.

Conduct interviews, workshops, and surveys to understand user needs.

Process Analysis:

Map and analyze current business processes (as-is)



work with functional and technical team to design improved processes (to-be).

Identify inefficiencies, redundancies, or bottlenecks.

Solutions Design:

Collaborate with IT teams to design technical solutions that meet business needs.

Documentation:

Create clear and detailed documentation such as business requirement documents (BRDs), functional specifications, and use cases.

Stakeholder Communications:

Act as a liaison between business stakeholders and technical teams and project teams.

Translate technical jargon into business-friendly language and vice versa.

Testing and Validation:

Assist in developing test plans and test cases.

Validate that the final solution meets the business requirements.

Change Management and Training:

Support the implementation of new systems or processes.

Help train users and ensure smooth adoption of changes.

Data Analysis and Reporting:

Use data to support decision-making and measure the impact of implemented solutions.

Additional responsibilities as assigned.

Qualifications
Education & Experience

Post Secondary Education in Business Administration, Information Systems, Computer Science engineering or equivalent experience in a related field.

Minimum 2 to 5 years as a Business Analyst or experience working in IT/Project environments.

Knowledge, Skills & Abilities

Strong understanding of project management and requirements analysis.

Excellent analytical and problem-solving skills.





Proficiency in data analysis and reporting tools such as Excel or Power Bi

Ability to work independently and as part of a team

Strong ability to prioritize tasks and meet deadlines

Strong attention to detail and accuracy

Skilled verbal and written communication skills

Experience in a fast-paced environment with multitasking responsibilities

Working Conditions

Must be able to obtain and maintain a clear criminal record check

Physically able to perform all listed job duties

Work performed primarily in an office environment

Manually dexterity required to use desktop computer and telephone

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

What We Offer

Competitive salary and benefits package

Registered Retirement Savings Plan with Company Matching

Employee Share Purchase Plan

Onsite Gym

Subsidized Phone Plan

Opportunities for professional development and career growth

Collaborative and innovative work environment

Please note, Exchange Technology Services is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Accommodations are available upon request throughout the recruitment process. Please reach out to [email protected] if you have any questions.

Exchange Technology Services uses Artificial Intelligence (AI) to generate candidate summaries based on information provided in the candidate's application and resume. These summaries are intended to support, but not replace, human review during the recruitment process. We do not use AI to make any final hiring or interview decisions.

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📌 Business Analyst (Manitoba)
🏢 Exchange Technology Services
📍 Manitoba