Support critical IT infrastructure with TEKsystems as an Infrastructure Analyst in Ottawa. This hybrid role requires strong troubleshooting skills in Dell technologies while offering extensive client support.

You will serve as the main technical expert for clients, providing advanced support in the National Capital Region. Key tasks include monitoring and optimizing Dell infrastructure, performing health checks, and coordinating with Dell support teams. Your role impacts mission-critical IT environments by ensuring operational excellence and customer satisfaction through effective communication and documentation.

Key Responsibilities:
• Provide advanced troubleshooting for Dell infrastructure
• Monitor and optimize Dell systems solutions




• Perform diagnostics and lifecycle management activities
• Support infrastructure deployments and migrations
• Act as a customer advocate driving incident resolution

Requirements:
• Government of Canada Secret Security Clearance
• Bilingual in English and French
• Experience with enterprise infrastructure and Dell technologies
• Robust communication and stakeholder management skills
• Ability to travel onsite within the NCR

Apply your expertise in Dell technologies and customer support while collaborating with TEKsystems in Ottawa.
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📌 Infrastructure Analyst at TEKsystems (Quebec City)
🏢 Sander Geophysics
📍 Quebec City