Make a difference with WCB Alberta as a Case Manager in Edmonton, Alberta. This full-time role involves managing complex disability claims and developing individualized recovery plans.
WCB Alberta seeks a Case Manager to build cooperative relationships with injured workers and their employers. You will facilitate medical services and assess claims while delivering exceptional customer service. Strong problem-solving skills are essential for developing effective recovery plans and navigating challenging conversations with clients.
Key Responsibilities:
• Manage a complex caseload of disability claims
• Review medical documents and workplace information
• Make entitlement decisions and communicate outcomes
• Evaluate return-to-work readiness and functional abilities
• Deliver high-level customer service and educational support
Requirements:
• Degree or diploma in related fields
• Minimum 3 years in disability management
• Proven experience in handling complex claims
• Strong critical thinking and negotiation skills
• Familiarity with medical terminology and assessments
Join WCB Alberta to support workers in their recovery and return to safe employment.
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📌 Case Manager at WCB Alberta (Edmonton)
🏢 Workers' Compensation Board Alberta
📍 Edmonton