We're looking for enthusiastic, motivated individuals to join our client’s team as a Supply Chain Business Systems Analyst in Toronto, ON!

In this full-time, 12 month contract role, you’ll help our client with their business needs.

What You’ll Be Responsible For:
Supply Chain Transformation & 3PL Optimization

Support strategic initiatives to enhance third‑party logistics (3PL) operations and supply chain capabilities

Analyze logistics, warehousing, customer fulfillment, and inventory management processes to identify bottlenecks, process gaps, and opportunities for improvement

Assist with business requirements gathering, process design, and future‑state operating model development

Participate in cross‑functional workshops to improve operational efficiency, service levels, and customer experience

Coordinate activities across internal stakeholders and external logistics partners to support successful delivery of transformation initiatives

Support implementation and operational readiness activities for process and system enhancements

Business Process Analysis and Documentation

Document, analyze, and optimize end‑to‑end supply chain processes, including inbound logistics, receiving, inventory management, warehousing, distribution, transportation, customer fulfillment, and value‑added services

Develop and maintain standard operating procedures (SOPs), process maps, work instructions, and related business documentation

Support change management, training, and process adoption initiatives

Support user acceptance testing (UAT), integration testing, and data validation activities, including defect tracking, issue resolution, and end‑to‑end process validation across supply chain systems

Validate item, inventory, order,



shipment data ensuring accurate data flows across ERP, warehouse management, transportation management, and external partner systems

What We’re Looking For:

Bachelor’s degree in supply chain management, Business Administration, Operations, Engineering, or a related field.

3-7 years of experience in supply chain, logistics, distribution, customer service, order management, operations, or business process improvement roles

Experience supporting supply chain transformation, process optimization, operational improvement, and/or systems implementation initiatives

Working knowledge of end‑to‑end supply chain processes, including inventory management, warehousing, transportation, distribution, customer fulfillment, and third‑party logistics (3PL) operations.

Experience with ERP platforms (SAP, Oracle Fusion, or equivalent), along with exposure to Warehouse Management Systems (WMS), Transportation Management Systems (TMS), systems integrations, and EDI processes

Strong analytical, problem‑solving, and project coordination skills, with advanced proficiency in Microsoft Excel and experience developing business presentations and reporting materials

Proven ability to manage multiple priorities, work independently, and collaborate effectively across cross‑functional teams, with excellent communication skills and a continuous improvement mindset

Details:

Schedule: Monday to Friday, 9:00 AM – 5:00 PM (3 days per week in office)

This is for a current vacancy

Kelly is an equal prospect employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.

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📌 Supply Chain Business Analyst (Ontario)
🏢 Kelly Services (Canada
📍 Ontario