Enhance CRM systems and support business efficiency as a Salesforce Administrator with Aviva Canada in a hybrid work model. You will improve Salesforce functionality tailored to five business lines within the Global Corporate and Specialty team.
In this role, you will be a pivotal contributor to CRM enhancements, collaborating with stakeholders, Product Owners, and Business Analysts. Your expertise will drive operational efficiency and high-quality reporting, essential for informed decision-making. Responsibilities include platform configuration, user support, process automation, and continuous improvement initiatives.
Key Responsibilities:
• Configure Salesforce objects, fields, and layouts
• Manage user roles, permissions, and security settings
• Support system testing and deployment activities
• Collaborate with stakeholders for operational requirements
• Develop reports and dashboards for decision-making
Requirements:
• 3-5+ years of Salesforce administration experience
• Salesforce Administration Certification (ADM 201)
• Expertise with Agile methodologies preferred
• Robust analytical and problem-solving skills
• Capability to manage multiple priorities effectively
Utilize your Salesforce expertise to drive operational excellence and enhance user experiences at Aviva Canada.
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