Description Working as part of Absolute’s award-winning Sales team, SMB Account Executives are primarily responsible for prospecting for new customers, relationship building with our partners, and meeting quarterly sales goals.

While the primary focus of the role is new account acquisition, SMB Account Executivesmay also beresponsible for providing customer support to existing customers.SMB Account Executiveswill engage with existing customers to review overall account health, new product offerings, and consultation to help sustainand growour footprint in these accounts.

What You’ll Do: Pre-sales: Prospecting and Lead Conversion Data mine high potential accounts, identify key accounts and contacts to engage Follow up on all leads provided through marketing resources in a timely and effective manner Develop and maintain a high lead conversion rate Implement and maintain a high daily rate of outbound calling and email campaigns Customer Engagement Define the customers current IT situation, challenges, and needs Present Absolute product web demos to prospects and existing customers as a solution to their needs Become a trusted advisor and product expert to all customers regarding endpoint security Share customer best practices where allowed and acquire customer references Attend onsite customer meetings and events where ROI is high for sales conversion Partner Support (OEM, DRC, VAR) Build out an expansive network of lasting relationships with partners in your territory Offer training through web virtual rooms and onsite visits Field partner sales calls to provide sales assistance and expertise Assist and provideSKUs and pricing as requested CRM Manage pipeline, ensuring an accurate forecastwithdailyupdates in Salesforce Build and maintain an effective four quarter rolling 2-3x pipelinein Salesforce Maintain customer accounts and contact database in Input and record pertinent meetings, emails,



phone calls and supporting customer data into Salesforce as appointments, activities and/or notes to ensure seamless customer support Protect the security and privacy of Absolute and its customers Other duties as assigned by management Post-sales: Compile and report revenue numbers, adjusting revenue, probability and close dates consistently as needed Reconcile quarterly revenue tracking with finances daily invoice summary Administer product upgrades and term extensions as requested Assist and implement customer onboarding Find, track, and expand opportunities with existing customers Upsell Absolute product portfolio across customer base Department Initiatives and Knowledge Transfer Activities: Attend training sessions offered Grow knowledge of Absolute products/services and internal systems and tools, including Salesforce Stay current in Marketing collateral and related product/service positioning Mentor, coach, and assist in the onboarding of new hires Build and maintain successful lasting professional relationships with internal support teams Contribute to a customer-focused environment that encourages information sharing, team-based sales activity, and an absolute focus on current business, expansion, and development Work cohesively with sales peers Share best practices and initiate effective joint coverage model when necessary What You Will Bring: Post-secondary education preferred 1+ year(s) of sales experience Saa

Sand/or Enterprise software sales experience isa plus MS Excel, Outlook, Power Point FamiliaritywithSFDC or equivalent

Customer Relationship Management (CRM) systems and leveraging CRM as a sales management tool Excellent customer and partner engagement and relationship-building skills Excellent verbal and written communication skills Outgoing, collaborative, responsible,and energized Demonstrated ability to learn technical products and solutions Proven professionalism and strong customer service Ability to travel within North America for to visit your respective territory for customer meetings (approximately 25%)

📌 Account Executive, SMB (Vancouver)
🏢 Absolute Software
📍 Vancouver