Work Term: Permanent Work Language: English Hours: 30 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 years Work setting Relocation costs covered by employer Willing to relocate Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Supervision 1 to 2 people Certificates, licences, memberships, and courses Associate Computing Professional (ACP)



Cisco certified network associate Microsoft certified professional (MCP) A+ Certification Computer and technology knowledge Android Security software .NET MS Windows Security and safety Bondable Criminal record check Transportation/travel information Travel expenses paid by employer Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Manual dexterity Attention to detail Sitting Combination of sitting, standing, walking Standing for extended periods Personal suitability Accurate Client focus Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Time management Honesty Screening questions Are you currently a student? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Morning Day Weekend Financial benefits Gasoline paid Other perks Free parking available

📌 user support technician (Hinton)
🏢 Tech-Eyes
📍 Hinton