Join our Hotel Operations team as a Seasonal Front Desk Agent for Lizard Creek

Lodge & Slopeside Lodge.

This is a front desk, guest facing position where you will ensure the first line of contact with our guests is running smoothly.

If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a solid passion for mountain culture, this is the role for you.

Expectations & Responsibilities : · complete hotel reservations, maintain current bookings and enforce cancellation policies · complete guest check-ins, room reservation modifications, and guest check-outs · coordinate with the maintenance and housekeeping team to ensure guest inquiries are handled in timely fashion · sell lift tickets, ski/board repair packages, snow lessons, dinner reservations, spa appointments, and any other hotel or ski packages as needed by the business and/or guests · know and adhere to the policies, rules,



and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook · be trained in, know and follow all safe work procedures included in the Safety Management Program · complete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotels Qualifications: · Physically fit and able to perform somewhat demanding work · Comfortable working at a desk for multiple hours at a time · Experience working in hotels and hospitality is an asset (training provided) · Ability to work well independently and as part of a team · Strong commitment to safety and following procedures Conditions: · Frequent standing, walking, bending, and use of hands and arms · Some moderate lifting Compensation and Benefits: Competitive wage: $20.00 p/hour as per collective agreement ($20.60 from Jan 1st 2027) Mountain access perks: Staff receive an

📌 Hotel Front Desk Agent (Fernie)
🏢 Resorts of the Canadian Rockies
📍 Fernie