Career with a heart! I f you like helping people, and you want to feel supported in your work –– this is the chance for you.

Every day, concerned people call the Algae

Cal helpline.

They’ve just had bad news about their bones – and they’re scared they might break at any moment.

But after talking with YOU, their fear will melt away.

We call our Customer Care Representatives – Bone Health Consultants – and a typical day might include: Acting as a knowledge base for customers' inquiries with respect to our products and their bone health Actively listening to customers and providing them with everything they need to make an informed decision about Algae

Cal.

Supporting our customers through a variety of mediums (email, phone).

Processing orders and returns for customers.

Helping customers understand the results of their DEXA bone scans.

Updating the records of customer interactions, processing customer accounts, and filing documents.

So yes, you’ll need to enjoy administrative tasks to thrive in this role.

But most importantly, setting our customers up for MAXIMUM SUCCESS This opportunity is tailor-made for you if: You’ve got a solid customer service background.

You are passionate about natural health.





You are an expert at building a rapport with customers and devoted to helping people find that aha moment – where they go from despair to hope.

You’re organized.

You’re humble.

You think critically and creatively.

You love to support and inspire others.

You don’t just accept feedback – you WANT feedback, because you’re hungry to be better than you were yesterday.

You’re also a brilliant multi-tasker who can effortlessly shift between a variety of priorities.

So if you want to work with some of the nicest people you’ll ever meet.

And you want to feel good about making a difference in the world –– all while learning about natural health and working in a well organized and supportive workplace –– send us your resume.

And BTW… some of our senior executives started out in this role –– so if you’ve got the talent, there’s no telling where this job might take you :) To best service our clients, our Customer Success Centre is open 7 days per week until 5pm PST.

Work schedules consist of five consecutive days and will be tailored to meet the business's needs.

📌 Customer Service Representative (Work from Home) (British Columbia)
🏢 AlgaeCal
📍 British Columbia