Lead operational excellence at Kii Health as the Director, Operations, Pathways & Service Design. This full time role emphasizes optimizing healthcare service delivery and enhancing operational performance through analytics and effective process design.

Kii Health is seeking a dedicated leader for their healthcare programs, focusing on assessments, absence management, and occupational health. In this full-time position, the Director will engage with cross-functional teams, ensuring timely and client-centric services while developing key performance indicators and actionable insights. You will play a crucial role in driving continuous improvement initiatives across diverse service areas.

Key Responsibilities:
• Ensure timely and compliant service delivery across programs
• Develop operational reporting and performance metrics




• Analyze workflow bottlenecks and implement improvements
• Collaborate with leaders across clinical, finance, and technology
• Support change management and system enhancements

Requirements:
• 7+ years in healthcare operations or related environment
• Proven ability to lead complex operational functions
• Strong analytical and reporting skills
• Experience in service design and workflow improvement
• Exceptional communication and leadership abilities

Contribute to impactful changes in healthcare operations while improving service delivery and operational efficiency at Kii Health.
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📌 Operational Director for Healthcare Services (Ontario)
🏢 giesecke devrient
📍 Ontario