14 Oct
|
Federated Co-operatives
|
Brandon
14 Oct
Federated Co-operatives
Brandon
Key Responsibilities: Provide exceptional customer service by greeting customers, responding to inquiries, promoting Co-op products and services, and contributing to a World Class Customer Experience.
Accurately process customer transactions including cash, debit, credit, gift cards, refunds, exchanges, and other approved payment methods while balancing tills according to established procedures.
Ensure checkout areas are clean, organized, adequately stocked, and presented in a skilled manner; maintain displays of merchandise and promotional items located at or near cash registers.
Assist customers with product location inquiries, carry-outs when required, and other customer service needs while maintaining a friendly and professional attitude.
Follow all loss prevention, cash handling, occupational health and safety, security, and company policies and procedures; report concerns to the Front-End Supervisor or Food Store Manager.
Support store operations through light housekeeping duties, merchandising assistance, stocking front-end merchandise, and other duties assigned to support overall store performance.
Education and Experience: Completion of high school is preferred.
Previous retail, cash handling, customer service, or grocery store experience is considered an asset.
Strong customer service skills with the ability to build positive relationships with customers and team members.
Ability to work independently and collaboratively in a team-oriented environment.
Effective verbal communication and interpersonal skills.
Basic mathematical skills and attention to detail for accurate transaction processing.
Previous experience using point-of-sale (POS) systems is considered an asset.
Commitment to ongoing learning and development within the retail industry.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Retail environment requiring prolonged standing, walking, and repetitive movements.
Ability to lift, carry, push, and pull merchandise up to 25 lbs (11 kg).
Requires adherence to workplace safety standards, cash-handling procedures, and company policies.
Competencies: Customer Focus: Provides exceptional customer service and creates positive customer experiences at every interaction.
Communicates Effectively: Shares information clearly, listens actively, and responds professionally to customer and team member needs.
Collaborates: Works effectively with others to achieve departmental and organizational goals.
Attention to Detail: Maintains accuracy in cash handling, transaction processing, reporting, and customer service activities.
Adaptability: Responds positively to changing priorities and supports various front-end and store operations as required.
Drives Results: Completes assigned responsibilities efficiently while maintaining high standards of accuracy, service, and safety.
What We Offer: A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
Inclusive Work Environment:
📌 Cashier - Brandon Food Store
🏢 Federated Co-operatives
📍 Brandon