Summary Reporting to the Director of Surveillance and Gaming Compliance and/or the Surveillance Manager, the Surveillance Operator will play a major role in visually monitoring all gaming standards within the casino and ensuring all fraudulent activity is reported and investigated.

The position requires a high level of accountability, individual responsibility, and collaboration.

Core Competencies • Customer Service • Accountability • Integrity • Collaboration Job Duties • Visually monitoring all gaming standards within the casino and ensuring that all fraudulent activity and/or any activity that is in violation of company policies or procedures is reported and investigated. • Observing live games, slots and all areas on video monitors to detect liability concerns, illegal activity and help in maintaining overall safety for guest and employees • Acting as a first point of contact during emergency situations. • Working closely with various departments in ensuring that the casino operation is running smoothly. • Reporting any illegal/suspicious activity to appropriate area(s)



Requirements • Relevant experience/education around loss prevention and surveillance activity • Must not have any visual limitations preventing candidate from differentiating between colours of money or casino chips • Must be able to pass a criminal background check (licensing requirement) • Excellent verbal and written English; report writing skills are essential • Maintain a high level of integrity and be able to hold an AGLC license • Excellent communication skills • Possess excellent computer skills • Casino and table games protection experience an asset • Has valuable to excellent mathematical skill • Maintain confidentiality of sensitive information Work Conditions • Sitting for long periods of time • Must be available to work variable hours including evenings, nights, weekends and holidays • Viewing Cameras/TV for long periods of time. • Must be able to work in a fast-paced working environment

📌 Monitor Operator (Edmonton)
🏢 Pure Canadian Gaming
📍 Edmonton