The Role: The Customer Support Specialist will be responsible for providing exceptional support to our customers, ensuring their inquiries and issues are resolved efficiently.

You will be a key member of our customer support team, collaborating closely with other departments to enhance customer satisfaction.

Respond to customer inquiries via phone, email, and chat.

Resolve customer issues in a timely manner.

Document customer interactions and feedback.

Collaborate with team members to improve support processes.

Provide product information and guidance to customers.

Ideal Profile: The ideal candidate will possess a blend of technical and interpersonal skills, enabling them to effectively assist customers and contribute to team success.

Customer service experience Technical troubleshooting Communication Problem Solving Time Management Education: High school diploma or equivalent; a degree in a related field is a plus.

What's on Offer: We offer a market-competitive salary and benefits package, along with opportunities for professional growth and development.

Join a dynamic team that values collaboration and innovation, with options for remote work and continuous learning.

📌 Customer Support Specialist (Canada)
🏢 Lakeside Plastics
📍 Canada