Inside Sales and Marketing Coordinator (Klaviyo & Shopify) (Calgary)

Inside Sales and Marketing Coordinator (Klaviyo & Shopify) (Calgary)

14 Oct
|
BruntWork
|
Calgary

14 Oct

BruntWork

Calgary

Overview

Our client is looking for a highly organized and detail-oriented Inside Sales and Marketing Coordinator (Klaviyo & Shopify) to support its growing sales, affiliate marketing, customer retention, and day-to-day marketing operations. In this role, you will help keep affiliate activities, customer records, orders, pricing materials, sample shipments, and trade-show preparations accurate, organized, and on schedule. Working closely with cross-functional leadership and order teams, you will own administrative workflows and maintain reliable tracking systems across multiple priorities.

Schedule:

- Monday through Friday, 9:00 AM - 6:00 PM Calgary, AB Mountain Time Zone (40 hours per week, 8 hours per day)

Responsibilities

Affiliate Marketing Coordination

- Coordinate affiliate onboarding, communications, follow-ups, and ongoing program administration.
- Maintain accurate affiliate records, tracking links or codes, sales activity, and commission trackers.
- Reconcile commission discrepancies and monitor amounts pending approval, paid, or outstanding.
- Prepare affiliate brand kits and coordinate product samples, shipments, delivery tracking, and follow-ups.

Inside Sales and Customer Retention
- Support the VP of Sales by distributing approved pricing sheets, product updates, promotions, and marketing materials to customers, retailers, and distributors.
- Maintain organized customer and prospect databases, communication records, follow-up schedules, and reorder reminders.
- Ensure pricing documents reflect the correct customer tier, currency, and approved version.
- Follow up on outstanding customer requests and help maintain strong account relationships.

Order Entry and Coordination
- Enter sales orders accurately, verifying customer information, SKUs, quantities, case packs, pricing, and shipping details.
- Coordinate with order entry and order coordination teams to confirm task ownership and prevent duplicate processing.
- Maintain order trackers and provide timely status updates for customer, affiliate, sample, promotional, and trade-show orders.
- Identify missing information, inconsistencies, or potential delays and escalate them promptly.

Marketing Operations and Customer Data
- Clean, organize, validate, and upload customer data into Klaviyo.
- Check for duplicate records, missing fields, import errors, and correct list or segment assignments.
- Maintain customer consent records and honor unsubscribe preferences.
- Support approved promotional campaigns, customer segmentation, retention initiatives, and marketing follow-ups under the direction of the marketing team.

Sample Coordination and Shipping
- Coordinate sample requests for affiliates, prospective customers, retailers, and distributors.
- Verify recipient details, products, quantities,



and delivery deadlines before arranging shipments.
- Book shipping for samples, brand kits, merchandise, and marketing or trade-show materials.
- Prepare shipping labels and documentation, arrange pickups, track costs and delivery, and resolve shipping delays with the appropriate team.

Trade Shows and Marketing Materials
- Support trade-show planning by tracking registration deadlines, schedules, appointments, shipments, and required supplies.
- Maintain inventory and cost trackers for merchandise, product samples, brand kits, and promotional materials.
- Ensure current pricing sheets, product information, and approved marketing materials are ready for events.
- Record trade-show leads and orders, assign follow-up owners, and monitor progress after each event.

Daily Team and Administrative Support
- Maintain accurate shared trackers, calendars, documents, and task lists with clear owners, deadlines, and status updates.
- Proactively follow up on outstanding tasks and identify potential issues before they affect deadlines.
- Coordinate priorities across marketing, sales, order entry, and leadership.
- Exercise sound judgment when handling routine issues, clarify conflicting priorities, and recommend practical next steps.

Requirements

- Direct experience in an inside sales, sales coordination, or marketing operations role supporting a consumer product brand that sells through both D2C and wholesale channels with at least 2 years of experience.
- Hands-on experience with affiliate marketing, including onboarding, tracking, commission reconciliation, or related program administration.
- Experience in sales and order administration, including maintaining customer records, managing pricing materials, processing orders, and coordinating with internal teams.
- Hands-on experience with Klaviyo, including cleaning, importing, organizing, and segmenting customer data.
- Experience using Shopify or a comparable e-commerce or order management platform.
- Solid Excel or Google Sheets skills, including maintaining trackers, validating data, and monitoring quantities, commissions, and costs.
- Hands-on experience coordinating product samples, shipments, shipping arrangements, and promotional materials
- Experience assisting with event preparation, merchandise tracking, lead capture, or post-event follow-up.
- Excellent written and spoken English, with the ability to prepare clear customer emails,



accurate documentation, and professional internal updates.
- Ability to work the Calgary, Alberta business schedule with full-day overlap and adjust to Mountain Time daylight-saving changes.

Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations

Note

Please click the " " button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Job Category

Marketing and Content

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Monday through Friday, 9:00 AM - 6:00 PM Calgary, AB Mountain Time Zone (40 hours per week, 8 hours per day)

Published on

Oct 12 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values - and the support didn't stop at placement... A reliable, professional partner I'd recommend without hesitation.”

- Zyrrah D, Bookkeeper

4.9/5

4.9/5

Inside Sales and Marketing Coordinator (Klaviyo & Shopify)

Job Category

Marketing and Content

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Monday through Friday, 9:00 AM - 6:00 PM Calgary, AB Mountain Time Zone (40 hours per week, 8 hours per day)

Published on

Oct 12 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values - and the support didn't stop at placement... A reliable, professional partner I'd recommend without hesitation.”

- Zyrrah D, Bookkeeper

4.9/5

4.9/5

BruntWork provides opportunities that maximise your expertise so you can hit your financial goals faster with ambitious startups and well-known brands. Discover remote, work from home roles across every industry and job type.

📌 Inside Sales and Marketing Coordinator (Klaviyo & Shopify) (Calgary)
🏢 BruntWork
📍 Calgary

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