Summary

The Food and Beverage Manager is responsible for managing all food and beverage operations and delivering an excellent guest experience. This position forecasts, plans and manages F&B; orders, staffing and finances, with the goal of maximizing sales and revenue through guest satisfaction and employee engagement.

Main duties

Operations management:

· Manage all restaurant, banquet and conference centre food and beverage operations within budgeted guidelines and to the highest standards.

· Ensure restaurant profitability while maintaining the quality of food and beverages in the restaurant and conference centre.

· Preserve excellent internal and external guest service; identify guest needs and respond proactively to concerns.

· Build local business relationships and pursue opportunities for corporate and group meetings, team meals, conferences and events to grow the restaurant and conference centre business.

· Oversee menus, purchasing, food and beverage orders and continuous operational improvements.

· Establish and monitor targets, key performance indicators (KPIs), work schedules, policies and procedures.

· Oversee restaurant and banquet service standards, event preparation, setup and execution.

· Identify and implement measures to maximize service quality, sales, revenue and profitability.

· Monitor and report sales results, productivity, budgets and operating performance to management.

· Ensure compliance with all applicable health and safety requirements.

Personnel management:

· Lead the F&B; team through recruitment, selection, training, supervision, performance appraisal and employee development.

· Provide clear two-way communication and foster employee motivation, teamwork, accountability and an ownership mindset.

· Ensure team members are properly trained and consistently follow operational policies,



service procedures and safety standards.

· Address staffing needs, delegate responsibilities and support employee performance and productivity.

Skills and requirements:

· Proven food and beverage management experience in the hospitality industry.

· Good English communication skills (verbal and written).

· Working knowledge of MS Office, restaurant management software and point-of-sale (POS) systems.

· Ability to identify and resolve problems efficiently.

· Professional, courteous and guest-oriented with a strong commitment to high-quality service.

· Strong work ethic, physical stamina, organizational abilities and time management.

· Ability to work under pressure, adapt to requests or changes, work independently and collaborate with others.

· Strong leadership, communication, delegation and team-motivation skills.

· Analytical aptitude for budgets, purchasing, inventory control and financial targets.

· Knowledge of current food and beverage trends and best practices.

· Ability to work a variety of shifts, including evenings and weekends.

· Culinary school diploma or degree in food service management or a related field is an asset.

Working environment, physical condition and capacities:

· Indoors in a busy, customer-focused environment.

· Sitting and standing for extended periods.

· Travel may be required for group presentations and networking events, sometimes outside normal working hours.

Join our team as a Food and Beverage Manager to lead our dynamic team in delivering exceptional dining experiences.

Job Types: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

Benefits:

- Discounted or free food
- Extended health care
- In office parking
- Paid time off

Education:

- Bachelor's Degree (preferred)

Experience:

- Hospitality: 8 years (required)

Language:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

📌 Food and Beverage Manager (Calgary)
🏢 Pacini Meadows Mile at The Holiday Inn Suites Calgary South Conference Centre
📍 Calgary