Job Overview
We are expanding our practice at the Cold Lake Dental Centre and are looking for a Receptionist to join our team. The ideal candidate will be friendly, organized, and confident when interacting with patients both in person and over the phone. This role is essential in creating a welcoming first impression and ensuring the smooth flow of the front office in a fast-paced environment.

Duties

- Greet patients warmly and provide an excellent first point of contact for the clinic.
- Answer phone calls, schedule appointments, and manage daily booking changes efficiently.
- Check patients in and out, ensuring accurate collection and entry of personal and insurance information.
- Process payments and provide receipts, estimates, and financial information as needed.
- Communicate with dentists, hygienists, and assistants to maintain an efficient daily schedule.
- Confirm appointments,



manage cancellations, and follow up with patients as required.
- Maintain a clean, organized, and professional reception area.
- Support administrative tasks such as filing, scanning, and patient correspondence

Requirements

- Strong communication and customer service skills.
- Professional, positive attitude with a patient-focused approach.
- Organized, detail-oriented, and comfortable multitasking.
- Computer proficiency; experience with dental software is an asset but not required.

This is a full-time position, Monday to Friday, 7-4.

Dental experience an asset. Training provided for the right candidate.

Job Type: Full-time

Perks:

- Dental care

Work Location: In person

📌 Receptionist/Administrator (Cold Lake)
🏢 Cold Lake Dental
📍 Cold Lake