Our Optical store is looking for a licensed optician to join us full-time at our optical boutique. The ideal candidate needs to be able to handle themselves in a fast-paced situation and must have the ability to assist patients in selecting eyewear while providing exceptional customer service. The major job duties include, but are not limited to:

- Greeting customers with a welcoming and friendly attitude
- Exploring the needs and priorities of customers
- Performing adjustments/repairs
- Taking measurements and filling out lab orders
- Educating customers on lens types and helping patients select frames
- Performing the task at hand accurately and thoroughly while paying attention to details
- Problem-solving while exploring the underlying reasons for the issue
- Retaining the proper paperwork for all transactions




- Ensuring customers are satisfied with their experience

Other general duties include:

- Answering phone calls promptly and professionally
- Notifying patients when their glasses/contact lenses are ready to be picked up
- Booking in patients for eye examinations, confirming appointments and setting the appointments for the next day
- Verifying and updating patient information
- Opening and closing the store
- Ensuring the work setting is clean and to standards
- Adhering to policies and procedures

Job Type: Full-time

Pay: $27.00-$32.00 per hour

Experience:

- Optical: 1 year (required)

Licence/Certification:

- Optician license (required)

Work Location: In person

📌 Optician (North York)
🏢 dumonde optical
📍 North York