Medical Office Assistant (MOA) – Job Description

Key Requirements & Responsibilities

- Experience: Minimum 1–2 years of experience as a Medical Office Assistant (mandatory).
- EMR Proficiency: Working knowledge of MedAccess EMR is required.
- Patient Scheduling & Communication:
- Book, manage, and coordinate patient appointments efficiently
- Communicate with patients professionally, clearly, and empathetically (phone, in-person, and electronic)
- Clinical Support:
- Assist with room setup and preparation for women’s health procedures
- Support physicians during clinic flow as needed
- Administrative Duties:
- Process incoming and outgoing faxes, scans, and electronic documents
- Coordinate referrals, follow-ups, and tracking with accuracy and timeliness
- Communication & Judgment:
- Strong verbal and written communication skills
- Demonstrates excellent judgment, responsibility,



and the ability to make appropriate decisions in a fast-paced clinical environment
- Professional Attributes:
- Organized, dependable, and detail-oriented
- Maintains patient confidentiality and professionalism at all times

This role requires a proactive, reliable team player who can balance clinical support with front-desk and administrative responsibilities while delivering high-quality patient care.

Job Type: Part-time

Pay: $20.00-$21.00 per hour

Expected hours: 20 – 24 per week

Advantages:

- On-site parking

Education:

- Secondary School (preferred)

Experience:

- Medical Office Assisstant: 1 year (required)

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Important Company of the Sector
📍 Edmonton