Advanced Spine Centre is looking for a friendly, organized, and patient-focused Receptionist to join our multidisciplinary clinic in Toronto. Our team provides collaborative care through chiropractic, physiotherapy, massage therapy, acupuncture, and rehabilitation services.

This role combines front-desk administration with hands-on support for patients and practitioners. The ideal candidate is professional, compassionate, dependable, and comfortable working in a busy healthcare environment.

Responsibilities

- Answer incoming calls, monitor voicemails, and respond to patient inquiries
- Schedule current and returning patients,including follow-up appointments
- Contact insurance companies to confirm coverage and follow up on claim status
- Create patient invoices and fax or process required documents
- Support practitioners with patient care, including taking patients off modalities
- Guide patients through prescribed strengthening and stretching exercises
- Measure and fit patients for braces and other supportive products
- Maintain accurate patient and appointment records
- Help keep the reception and treatment areas organized, welcoming, and efficient
- Provide excellent customer service while protecting patient privacy and confidentiality

Qualifications and Skills

- Previous experience in a reception, administrative, medical, or allied-healthcare setting is an asset




- Experience with Walnut or Universal clinic-management software is preferred
- Strong communication, organization, and multitasking skills
- A warm, professional, and patient-centred approach
- Comfortable learning and demonstrating basic strengthening and stretching exercises
- Comfortable assisting with modalities, braces, and other practitioner-directed patient-care tasks
- Strong attention to detail when handling scheduling, billing, insurance, and documentation
- Ability to work independently and collaboratively with chiropractors, physiotherapists, massage therapists, acupuncturists, and other clinic staff
- Availability for a full-time schedule aligned with clinic operating hours, including some Saturdays

Why Join Advanced Spine Centre?

- Work alongside a collaborative multidisciplinary healthcare team
- Support patients throughout their recovery and wellness journey
- Join a welcoming clinic focused on personalized, comprehensive care
- Build experience across both healthcare administration and patient support

Location

Advanced Spine Centre
15 Harwood Avenue South, Unit 102, Ajax, ON, L1S2B9

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Application question(s):

- Share your experience in a multidisciplinary clinic

Experience:

- Healthcare management: 5 years (preferred)

Work Location: In person

📌 Receptionist-Chiropractic/Physiotherapy Office (Ajax)
🏢 Advanced Spine Centre
📍 Ajax