Role Overview

Healthcare security requires a distinct balance of vigilance, professionalism, and empathy. In this role, you will serve as a reassuring presence for patients, visitors, and healthcare staff. Your primary purpose is to maintain a protected, secure environment where medical professionals can deliver care and patients can heal without safety concerns.

If you take pride in helping others, thrive in dynamic environments, and want a stable full-time position with continuous training and clear advancement opportunities, this role offers a rewarding path forward.

What Success Looks Like

Success in this position means being an active, approachable, and observant safety leader on-site.

- In your day-to-day: You will conduct thorough patrols, manage access control points, de-escalate stressful situations with calm authority, respond to calls for assistance, and complete precise written reports.
- Over time: You will become a trusted resource for facility staff, master emergency response protocols, and consistently demonstrate sound decision-making under pressure.

Key Responsibilities

- Perform regular foot and vehicle patrols across hospital grounds, hallways, and parking facilities to identify security hazards or safety breaches.
- Manage pedestrian and vehicular traffic at access points to maintain clear emergency routes and secure entrances.
- Respond promptly to incidents, distress calls, and emergency situations, coordinating with police, fire, or ambulance services when necessary.
- Provide compassionate assistance to patients, visitors, and staff while maintaining strong boundaries and site rules.
- De-escalate high-stress or sensitive situations using clear communication and conflict-resolution skills.
- Complete detailed site logs and write clear,



objective incident reports using computer software and digital reporting tools.
- Maintain strict confidentiality regarding patient privacy, site information, and sensitive data.
- Utilize two-way radios and mobile technology to communicate effectively with team members and supervisors.

Qualifications & Requirements

Must-Have Qualifications

- Legally authorized to work in Canada.
- Ability to obtain an Alberta Security License.
- Valid Class 5 Driver's License and access to a personal, reliable vehicle.
- Flexibility to work a variety of shifts, including overnights, weekends, and holidays.
- Willingness to travel up to 500 km within the region as required for site assignments.
- Physical capacity to walk 18 to 20 km per shift, climb stairs, and stand for extended periods.
- Strong English communication skills, both written and spoken, with the ability to write clear operational reports.
- Proven ability to remain composed, logical, and effective during unexpected high-pressure situations.

Nice-to-Have Qualifications

- Current, valid Alberta Security License.
- Valid Standard First Aid and CPR Level C certification.
- Previous experience in security, healthcare support, customer service, or emergency services.

What We Offer

- Competitive hourly pay.
- Health and dental benefits plan (upon meeting plan eligibility criteria).
- Full uniform issue, including a monthly dry-cleaning allowance.
- Mileage reimbursement for full-time on-call mobile positions.
- Paid site-specific training and professional development.
- Strong internal promotion culture with long-term growth opportunities across a nationwide organization.

Ready to Join Our Team?

If you are a dependable, community-minded individual who wants to make a real difference in healthcare safety, we welcome your application. Submit your resume today to start your application process.

📌 Security Guard - Healthcare (Grande Prairie)
🏢 Paladin Security
📍 Grande Prairie