Job Summary

We are seeking a dynamic and organized Dental Administrator to join our vibrant dental practice. In this vital role, you will serve as the backbone of daily operations, ensuring smooth communication between patients, staff, and dental professionals. Your energetic and proactive approach will help create a welcoming environment where patients feel cared for from their first call to their final appointment. The ideal candidate is detail-oriented, tech-savvy, and passionate about delivering exceptional administrative support to enhance patient experiences and streamline office workflows.

Duties

- Manage front desk operations, including greeting patients, scheduling appointments, and handling patient check-ins and check-outs with enthusiasm and professionalism
- Coordinate with dental providers to confirm schedules and ensure timely patient flow
- Utilize dental practice management software such as Cleardent and RecallMax to schedule appointments, update patient records, and process billing efficiently
- Handle multi-line phone systems with confidence, addressing patient inquiries promptly and directing calls appropriately
- Maintain accurate electronic medical records (EMRs) and ensure compliance with privacy regulations
- Process insurance claims, verify patient benefits, and communicate coverage details clearly to patients
- Pre-authorize proposed dental treatment plans with insurance providers




- Support the office by managing administrative tasks such as inventory management, correspondence, and data entry using medical terminology accurately

Skills

- Proven experience in a dental office or medical office environment with strong familiarity with dental reception duties
- Proficiency in Cleardent practice management software and RecallMax
- Excellent knowledge of medical terminology relevant to dentistry and healthcare documentation
- Strong organizational skills with the ability to multitask effectively in a rapid-paced setting
- Exceptional communication skills for interacting with patients, staff, insurance companies, and vendors
- Experience operating multi-line phone systems and managing busy front desk operations
- Demonstrated administrative experience supporting healthcare teams with accuracy and professionalism

Clinic hours

Monday to Wednesday: 10:30am to 7:00pm

Thursday and alternating Fridays: 8:00am to 3:30pm

Join us in delivering outstanding patient care through efficient office management! We value energetic individuals who thrive on creating positive experiences for every patient while maintaining seamless operational workflows. This paid position offers an exciting opportunity to grow your career within a supportive team dedicated to excellence in dental health services.

Pay: $24.00-$32.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

- Extended health care
- On-site parking

Work Location: In person

📌 Dental Administrator (Calgary)
🏢 Glenmore Family Dental Care
📍 Calgary