Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Representative. In this role, you will be responsible for providing exceptional service to our customers and driving sales through effective communication and upselling techniques. If you have a passion for delivering excellent customer service and are skilled in sales, we want to hear from you! Responsibilities: - Provide outstanding customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction - Communicate with customers via phone, email, and chat in a skilled and courteous manner - Utilize phone etiquette skills to handle incoming calls and make outbound calls to follow up on leads or sales opportunities - Identify customer needs and recommend products or services that best meet their requirements - Upsell additional products or services to increase sales revenue - Conduct data entry tasks accurately and efficiently - Analyze customer data to identify trends or patterns that can improve sales strategies Qualifications: - Previous experience in customer service or sales is preferred - Excellent communication skills, both verbal and written - Ability to communicate effectively in multiple languages, particularly Spanish, is a plus - Strong interpersonal skills with the ability to build rapport with customers - Proficient in data entry and computer skills - Detail-oriented with the ability to analyze information accurately - Self-motivated with the ability to work independently and as part of a team We offer competitive compensation and benefits packages. Join our team today and contribute to our success as a Customer Service/Sales Representative!

Job Types: Part-time, Permanent

Pay: From $17.95 per hour

Work Location: In person

📌 Bell Customer Service/Sales Representative (Orangeville)
🏢 Totally One Communitcations
📍 Orangeville