About This Employment Opportunity

The Career Foundation is facilitating recruitment for this position on behalf of an external employer. The employer partner provides the job information and is responsible for its accuracy, any subsequent changes, compensation, employment terms and conditions, and all final hiring decisions.

About Your Application and Our Services

By applying to this job posting, you consent to The Career Foundation collecting and using your personal information to evaluate your application for this position and to communicate with you regarding other employment opportunities, as well as no-cost employment-related services and supports that may assist you in achieving your employment goals, including job search assistance, career coaching, workshops, training opportunities, and other employment programs and services offered by The Career Foundation. Please note that, although we may contact you for the purposes described

Job Overview:

We are seeking a motivated and dynamic Inside Sales Representative to join our team. The ideal candidate will have a passion for sales, excellent communication skills, and a drive to succeed. As an Inside Sales Representative, you will be responsible for generating new business, managing customer relationships, and achieving sales targets within the window and door industry. The candidate will report to the Inside Sales Manager.

Key Responsibilities:

Prospect and Generate Leads: Assist in identifying and contacting potential customers

through various channels, including phone calls, emails, and online research. Help

develop and execute strategies to target potential clients and support the sales team in

converting leads into sales.

Customer Relationship Management: Build and maintain strong relationships with

customers,



providing exceptional service and support throughout the sales process.

Regularly follow up with customers to ensure their needs are met and to identify

opportunities for additional sales.

Quoting and Order Processing: Prepare and submit accurate quotes, ensuring all pricing

and product details are correct. Process orders efficiently, coordinating with the

production and shipping teams to ensure timely delivery.

Product Knowledge: Continuously update your knowledge of our window and door

products, including new features, benefits, and technical specifications. Stay informed

about new product launches and industry advancements.

Reporting: Maintain accurate records of sales activities, customer interactions, and sales

performance. Provide regular reports to the Inside Sales Manager on sales progress,

challenges, and opportunities.

Industry Awareness: Continuously stay informed about industry trends, market

conditions, and competitor activities.

Market Research: Conduct research to identify new market opportunities and potential

customer segments.

Team Collaboration: Work closely with the marketing, customer service, and production

teams to ensure a seamless customer experience. Collaborate with team members to

share insights, best practices, and strategies for success.

Follow-Up: Follow up with customers post-sale to ensure satisfaction, address any issues





or concerns and encourage repeat business. Solicit feedback to continuously improve

the sales process and customer experience.

Qualifications:

· Proven experience in sales, experience in window and door industry is an asset.

· Excellent verbal and written communication skills, with the ability to build rapport and establish trust with customers.

· Strong commitment to providing exceptional customer service and enhancing the customer experience.

· Results-driven attitude, with a demonstrated ability to meet or exceed sales targets.

· Eagerness to learning about window and door products and the ability to explain technical specifications to customers.

· Experience with customer relationship management (CRM) software is a plus.

· Ability to work collaboratively with team members and other departments.

Benefits:

· Competitive base salary with performance-based incentives.

· Comprehensive health and dental perks.

· Ongoing training and professional development opportunities.

About The Career Foundation

The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and workforce development services to job seekers and employers. Operating since 1988 and now serving thousands of people annually, our no-cost services include job search assistance, career coaching, workshops, training opportunities, and other employment-related programs and supports designed to help job seekers and employers achieve their goals.

Pay: From $40,000.00 per year

Application question(s):

- Do you have excellent English verbal and written communication skills ?

Experience:

- sales : 1 year (required)
- CRM software: 1 year (preferred)

Work Location: In person

📌 Inside Sales Representative (Concord)
🏢 The Career Foundation
📍 Concord