The Opportunity
TOSOT Supplies Inc. is a growing HVAC wholesale company in Canada, specializing in reliable heating and cooling equipment, parts, and support solutions for contractors, dealers, and industry partners.

We are looking for a hybrid professional: someone who is strong at the sales counter and on the phone, while also having the leadership potential to coordinate warehouse staff and day-to-day logistics.

You won't just be processing orders. You will be a key link between our customers, outside sales team, and warehouse operations.

Key Responsibilities

- Drive Inside Sales: Manage the front counter and phone inquiries, provide product and technical support, prepare quotes, and process sales orders for HVAC contractors and customers.
- Warehouse Coordination: Coordinate with warehouse staff to ensure orders are picked, packed, and shipped accurately and on time.
- Inventory Management: Work closely with the operations team to monitor stock levels, product availability, and incoming shipments.
- Lead Generation: Conduct market research and identify potential current customers and sales opportunities for the outside sales team.
- Operational Support: Support day-to-day branch operations, including invoicing, order follow-up, logistics coordination, and inter-departmental reporting.

Skills & Requirements:

- Experience: 2+ years of experience in Inside Sales, Counter Sales, Account Management, or a similar customer-facing role. Experience in the HVAC or construction industry is highly preferred.
- Leadership Potential: Previous experience coordinating a small team,



supporting warehouse operations, or managing projects is a strong asset.
- Communication: Excellent written and verbal English. You should be comfortable communicating with everyone from warehouse associates and contractors to business owners.
- Tech Savvy: Proficient in Microsoft Office (Excel/Outlook) and comfortable learning new ERP, inventory, and order-management systems.
- Relocation Flexibility: As TOSOT continues to expand, this position may involve relocation to a future branch or warehouse location within British Columbia. Candidates should be open to potential relocation as the business grows.
- The "Plus": A valid Forklift License is a major advantage. While operating a forklift would not be a daily requirement, the ability to step in and support warehouse operations when needed is valued.

Why Join TOSOT?

- Competitive Pay: Strong base salary with growth incentives.
- Benefits: Comprehensive Group Insurance (Medical/Dental) provided after probation.
- Career Path: This is a gateway role with opportunities to grow into Branch Management, Outside Sales, or other operational leadership positions as TOSOT continues to expand.
- Training: Full product training on our high-efficiency heat pump systems and product lines.

Job Type: Full-time

Pay: $4,000.00-$5,000.00 per month

Benefits:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Experience:

- HVAC wholesale inside sales: 2 years (preferred)
- Sales/Inside Sales/Business Development: 3 years (required)

Work Location: In person

📌 Inside Sales Executive (Richmond)
🏢 TOSOT Supplies
📍 Richmond