RESPONSIBILITIES:

· Communicate in a professional manner with all staff, community partners and clients

· Contribute to a supportive, cooperative and productive work environment at NCCE Inc.

· Strictly adhere to the confidentiality and proprietary information policy

· Complete, timely and accurate entry into the program database

· Adhere to the dress code policy

· Prepare regular reports; maintain effective documentation and other administrative requirements relevant to this position

· Provide information and referrals with regards to services including but not limited to health, housing, employment, training and education, legal aid, finance, social services, immigration

· Assist clients in the understanding of integrating into the Canadian society

· Increase clients awareness of the practices, policies, procedures, and the way of life, of Canada’s institutions, laws, etc.

· Assist in the development and implementation of innovative programs and services that promote access, equity,



settlement and integration of newcomers and their families

· Conduct community outreach to the various communities and ensure maximum visibility of programs and services to target groups

QUALIFICATIONS:

- College diploma or post-secondary education in a relevant human services field or an equivalent combination of experience and education.
- 1-3 years experience assisting newcomers with settlement issues
- Excellent written and verbal English communication skills

SKILLS AND ABILITIES:

- Fluent in one or more of the following languages: Spanish, Arabic
- Proficient in computer applications including Word, Excel, PowerPoint, Outlook, Access, Internet and email, as well as some experience with Database Management and reporting required

Job Types: Full-time, Part-time

Pay: $25.00-$30.00 per hour

Work Location: In person

📌 Settlement Counsellor (Leamington)
🏢 NCCE
📍 Leamington