Barben Industries Ltd is a leader in providing compressed air equipment and solutions throughout Alberta. Due to our diversification and increased workload, we are currently seeking a full time Field Service Technician to join our team of outstanding employees.

Barben offers opportunities for learning, advancement, aggressive benefits, personal growth, and a challenge within a growing and dynamic company. We offer competitive wages, great benefits, matching Group RRSP program and staff acknowledgement within a safe working workplace. For more about Barben visit our website www.barbenind.com

We attract long term employees by sustaining a culture of respect, integrity, and genuine teamwork; along with a positive workplace environment that is enthusiastic, innovative, and accountable. We are very proud of our staff.

- Great benefits
- Comprehensive benefit program for you and your family including health, paid vacation, paid sick time, group life insurance and company matching RRSP program
- Employment stability
- Positive work life balance
- Opportunities for career growth and advancement
- Ongoing training and development
- Engaged management focused on leadership and continuous improvement
- Company wide commitment to workplace safety
- Full time position Monday-Friday, On-call (not turnaround work)

Service Technician will provide technical support services to customers in the field and in shop. This includes the installation, commissioning, preventative maintenance, troubleshooting and repair of industrial air compressors, air dryers, receivers, piping, and air treatment systems.

KEY RESPONSIBILITIES:

- Comprehend customer requirements; make appropriate recommendations while building a positive relationship with customers
- Promote all company products, services, and solutions; for new and used equipment, accessories, rentals, preventative maintenance, air audits, diagnosing, etc.
- Serve existing and new accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems using company service procedures
- Study system requirements; order and gather components / parts; completes installation,



service and repairs; verify customer concerns have been rectified
- Perform all tasks independently in a timely and efficient manor while working within companies COR safety program and policy manual; follow all customer site requirements (PPE etc.)
- Maintain rapport with customer; suggest improved methods and system improvements while communicating value and increasing the customer's awareness on how our services could benefit their operations
- Document service with detailed reports, forms, logs and records supporting step by step involvement with each task
- Complete and fulfil all technician tasks within the company operating system
- Maintain customer confidence by being punctual, professional, and focused on task while conveying technical training excellence
- Keep personal equipment, tools and service truck operating in a safe and efficient manner; maintain supplies and inventory; perform preventative maintenance on fleet and shop equipment
- Participates in educational opportunities; on and off site technical schools; professional publications; product seminars; customer satisfaction instruction; safety programs relevant to the industry
- Empower team members, share ideas, training, experiences across organization
- Will be responsible to the service coordinators, and Fixed Operations Manager who will provide daily instruction, schedule priorities, daily work flow, procedures and protocol
- Engage with all staff and departments within the organization
- Other duties as assigned by management





Qualifications/Skills Required Must be willing to fulfill the role and responsibilities set forth by the company; must have a valid class 5 driver’s license with out a GDL; driver’s abstract; must be bondable and insurable; must have reliable transportation to and from office location

- Seeking Millwright, Mechanical trades people, Automotive, Electrician or Heavy Duty Mechanic trade certificate
- Candidates with centrifugal, and screw type compression experience with OEM training on one or more compressor brands such as Sullair, Kaeser, Ingersoll Rand, Quincy, Sullivan Palatek, Boge, FS-Elliott, Jordair, Atlas Copco, and / or Chicago Pneumatic compressors will take priority.
- Candidates with 1-3years experience with compressed air systems will take priority
- Must be comfortable working with electrical up to 600VAC
- Strong mechanical and troubleshooting skills with the ability to interpret pneumatic and electrical schematics an asset
- Must be capable and fluent in spoken / written English as a primary language
- Candidates must provide basic hand tools relating to industry
- Must be able to travel within Alberta, BC, Sask. and parts of the United States. Monday through Friday with some weekends * Must be able to work flexible hours and overtime if required*
- Mandatory on call support on a rotation basis
- Must be able lift over 50lbs, be able to squat, bend, reach, work over head, and be on feet for extended periods
- Must have strong interpersonal skills, have ability to work in a team environment
- Be proficient with basic computer operating system (Microsoft Windows) and Smart phones
- Valid safety tickets are an asset (WHMIS,CSTS, First Aid, Fall Protection, Elevated Work Platforms and H2S Alive)We appreciate interest from all applicants but only qualified individuals will be contacted!

Job Types: Full-time, Permanent

Pay: $83,000.00-$100,000.00 per year

Benefits:

- Company events
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Wellness program

Ability to commute/relocate:

- Nisku, AB: reliably commute or plan to relocate before starting work (preferred)

Language:

- English (required)

Licence/Certification:

- Trade Certificate (preferred)

Work Location: In person

📌 Field Service Technician (Nisku)
🏢 Barben Industries
📍 Nisku