Company Overview

Bosco and Roxy’s is a premier specialty dog treat manufacturer based in London, Ontario, serving customers across North America. Known for our innovative, hand-decorated cookie treats and seasonal collections, we are dedicated to quality, creativity, and continuous product development.

Job Summary:

The Production Manager will execute the production plan. Production Manager is a member of the production planning team and helps develop that production plan. Production Manager will direct, coordinate, and oversee production activities in the production organization that will ensure the development and implementation of efficient operations and cost-effective systems to meet current and future needs of the production organization. Production Manager is also responsible for production quality.

The Production Manager’s encompassing responsibility is for Bakery Production. End to end scope is from warehouse of raw material through warehouse of finished goods including shipment of finished goods. All production supervisors, leads hands and factory Sanitation staff report to the Production Manager.

Production Manager also works closely with Production Planning & Control, Procurement & Logistics, Joint Health & Safety, Facility Maintenance, the Quality management team and is part of the decision process to develop a “no surprises” plan.

Responsibilities Associated with Performing the Job

Management Responsibilities:

● Recruits, interviews, hires, and trains supervisory and lead-hand staff in the department.

● Communicates the appropriate staff levels to meet requirements of the facility.

● Manage the morale in the facility by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers.

● Coordinates with Human Resource Management the discipline and termination of employees in accordance with company policy.

● In coordination with the Production Supervisors, provide constructive and timely performance evaluations.

● Understands daily and weekly production goals – puts plans in place to execute and achieve those goals.

● Oversees the daily production workflow of the department.

● Participate in the monthly profit and loss statements to ensure expense control and proactively plan production goals.





● Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on production projects and systems.

● Collaborates with other departments to carry out the organization’s goals and objectives.

● Identifies, recommends, and implements current processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.

● Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.

● Establishes, communicates, and implements production-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.

● Reviews and helps develop cost-control reports, cost estimates, and staffing requirements for production projects.

● Establishes (with senior management) and administers the production department’s budget (including facility maintenance).

● Lead a regular productivity program with department heads/business unit leaders; facilitate resolution of issues/problems between business units and/or departments. (GEMBA approach).

● Ensure that the production processes are monitored, managed, and controlled per the production plan. This includes work order and production activity data collection.

● Examine reports (e.g. inventory, production, and daily reports) to determine the operational activities of the company and ensure optimum performance.

● Presents periodic performance reports and metrics to senior management and other leadership.

● Maintains knowledge of emerging technologies (industry efficiencies) and trends in operations management.

● Ensure that all reporting employees adhere to company policies and procedures.

● Develop and implement strategies around improving the financial performance of the department. (Focus on quality, productivity, and training).

● Works with the Production Training Department to help finalize Visual Work Instructions (and safety for execution).





● Identifies training needs and ensures proper training is developed and provided.

● Analyze and report on the plant's daily, monthly, and annual key performance indicators.

● Works with Industrial Engineering to implement productivity and CI initiatives.

● Performs other related duties as assigned.

Skills, Knowledge/Experience Required to Perform the Job

● Respect for others and strong listening skills.

● Excellent verbal and written communication skills.

● Teamwork with strong constructive collaboration.

● Strong supervisory and leadership skills.

● Excellent organizational skills and attention to detail.

● Strong analytical and problem-solving skills.

● Quality orientation

● Time Management

● Adaptability / Flexibility

● Extensive knowledge of the principles, procedures, and best practices in the industry.

● Proficient with Microsoft Office Suite or related software.

● Creative and Innovative Thinking

● Decision Making and Judgment

● Planning and Organizing

● Accountability and Dependability

● Ethics and Integrity

● Development and Continual Learning

● Bachelor’s degree and/or other industry-related field required;

● At least 5 years of industry-related experience including three years in supervisory management required.

Working Conditions

● Prolonged periods of foot mobility – can be all day.

● Must be able to lift up to 45 pounds at times.

● Ability to attend and conduct meetings.

● Manual dexterity required to use desktop computer and peripherals.

● Overtime as required.

● Exposure to high decibel levels, dust, dirt and to other media requiring Personal Protective Equipment (PPE)

Bosco and Roxy’s is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Pay: $85,000.00-$95,000.00 per year

Benefits:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Production Manager (London)
🏢 Bosco and Roxy's
📍 London