Crossroads Truck & Career Academy is seeking a qualified Personal Support Worker Instructor to deliver our comprehensive PSW with Certifications program. This hybrid position involves primarily remote teaching of live online theory sessions, with required in-person attendance at our Ottawa campus for practical skills training and practicum coordination.

The ideal candidate is a Personal Support Worker with extensive field experience across multiple care settings who is passionate about sharing their knowledge and expertise with the next generation of PSWs.

Key Responsibilities

Program Delivery & Instruction:

- Develop comprehensive lesson plans for all subjects in accordance with approved course curriculum and PSW Standard 2022
- Ensure lesson plans address all vocational learning outcomes, elements of performance, and performance objectives as outlined in the PSW Standard.
- Deliver engaging live online (synchronous) theory instruction for all subjects
- Conduct in-person practical skills training sessions at our Ottawa campus
- Monitor and enforce attendance requirements throughout the program

Student Assessment & Support:

- Develop & administer tests, assignments, presentations and practical evaluations
- Identify students at risk and implement early intervention strategies
- Complete mid-term progress reports for all students
- Provide timely feedback on student progress
- Maintain accurate records of grades, attendance, and performance
- Identify, contact, and arrange practicum placement with long-term care facilities and community care agencies
- Coordinate placement schedules and prepare required documentation




- Conduct weekly virtual check-ins with students during practicum
- Visit placement facilities to monitor student progress
- Document all evaluations, attendance records, and communications with students
- Stay current with changes to Ontario legislation affecting PSW training
- Deliver instruction using Microsoft Teams and similar online platforms
- Communicate effectively via email, online platforms and phone

Qualifications & Requirements

Mandatory Qualifications:

- Post-secondary Personal Support Worker education (college diploma, Career college certificate, or Certificate of Qualification)
- PLUS 48 months (4 years) of PSW work or teaching experience within the last 10 years
- Reliable high-speed internet connection required for online instruction and student communication
- While this is a hybrid position, applicant must be Ottawa based or have the ability to attend class in-person at our Ottawa Campus on occasion.

Additional Requirements:

- Current PSW certification (PSW graduates with direct field experience)
- Current Vulnerable Sector Check (within the past 6 months)
- Negative TB test within the past 12 months and up-to-date immunization record
- Valid driver’s license and reliable transportation
- Eligibility to work in Canada
- Knowledge of Microsoft Word,



Excel, PowerPoint, Teams

Preferred Qualifications:

- Extensive hands-on experience working as a Personal Support Worker in multiple care settings
- Established relationships with healthcare facilities in the region
- Previous teaching, training or mentoring experience
- Experience supervising or precepting students
- Experience with hybrid/online teaching delivery
- Current certifications in Gentle Persuasive Approach (GPA) – solid asset
- Current certification in Acquired Brain Injury training – strong asset
- Bilingual (English/French) considered an asset

Working Conditions

Schedule & Location:

- Full-time contract position, Monday to Friday, 8:00 AM – 5:00 PM (may vary based on program schedule)
- PRIMARILY REMOTE – Typical Week Breakdown
- Weeks 1-11 : Remote instruction via Microsoft Teams
- Throughout Weeks 1-11: In-person at Ottawa campus for practical skills (5 days total per class schedule)
- Weeks 12-16: Remote coordination + occasional practicum site visits

- Minimal travel required – mileage reimbursement
- Hourly rate: $25-28/hour (based on qualifications and experience)
- Contract position with potential for ongoing work based on program enrollment
- Supportive work environment with collaborative team

Hybrid – primarily remote but travel to Ottawa Campus and surrounding healthcare facilities will be required

Employment Type:

Full-time Contract (8am to 5pm but may vary based on program schedule)

Start Date:

Vacancy Status:

This posting is for an existing open position

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📌 Personal Support Worker Instructor (Ottawa)
🏢 Crossroads Truck & Career Academy
📍 Ottawa