Become pivotal in enhancing guest experiences as the Director of Premium Operations at ICE District Hospitality in Edmonton. This role is essential for overseeing high-quality service across events in NHL arenas.

The Director will lead food service operations, ensuring alignment with financial goals and client expectations. Key responsibilities include coaching management teams, implementing operational audits, and driving service excellence to provide unforgettable experiences. Success in this position requires availability during evenings, weekends, NHL games, and events, emphasizing a commitment to operational success.

Key Responsibilities:



• Champion the fan experience for every event • Lead consistent service execution across all areas • Drive operational excellence and accountability • Manage day-to-day operations and delegate responsibilities • Plan premium services to meet client expectations

Requirements: • Proven experience in catering or hospitality operations • 3 years of relevant experience in live event environments • College diploma or equivalent experience • Advanced Food Safety Certification • Robust customer service and leadership skills

Enhance premium service delivery, financial management, and guest satisfaction while leading a dedicated team. #J-18808-Ljbffr

📌 Director of Premium Operations at ICE District (Edmonton)
🏢 Compass Group Canada
📍 Edmonton