Join Worley as a Deskside Support Technician in Calgary, Alberta, delivering hands-on technology support to Executives and their Assistants. This full time role emphasizes rapid issue resolution and customer focus in a dynamic executive environment.
As a Deskside Support Technician I, you'll be an essential part of Worley's executive support team. Your responsibilities will include troubleshooting hardware, software, and access issues for end-users, mainly in Calgary and occasionally in Houston, TX. With a strong customer-service approach, you'll ensure technology readiness aligns with high-profile executive needs, requiring solid judgment and confidentiality throughout.
Key Responsibilities:
• Provide swift concierge-level technology support for executives
• Manage end-to-end incident and service request ownership




• Collaborate proactively with Executive Assistants for daily activities
• Troubleshoot and resolve issues for desktops, laptops, and peripherals
• Support onboarding and daily technology operations
Requirements:
• Experience in deskside or end-user support
• Strong troubleshooting skills with Dell and Apple endpoints
• Familiarity with IT Service Management tools like ServiceNow
• Excellent customer service and communication skills
• Bachelor's Degree required
Your technical expertise and proactive readiness will empower Worley’s executives to succeed.
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📌 Deskside Support Technician in Calgary
🏢 Worley
📍 Calgary