Program Manager

We are seeking a highly organized, detail-oriented Program Manager to join our growing medical communications team. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and excels at building robust relationships with clients and internal teams.

The Program Manager will play a key role in the planning and execution of a wide range of medical education initiatives, including webinars, conferences, consultation meetings, virtual programs, and other healthcare-focused projects.

Advantages

- Competitive Salary 65,000$-70,000$ (based on experience)
- Work from home
- Salary revision after 6 months
- Full benefits (including dental) after 6 months
- Opportunity to travel roughly every 3 months
- Team environment
- Hours are Mon-Fri from 9:00 AM to 5:00 PM
- Employment Type: Permanent

Responsibilities

- Manage multiple projects concurrently from initiation through completion while ensuring timelines, budgets, and deliverables are met
- Coordinate closely with clients, healthcare professionals, faculty, vendors, and internal teams
- Lead day-to-day client communications and provide exceptional client service
- Host and support live webinars and virtual events, including speaker coordination and troubleshooting
- Maintain meticulous attention to detail across all project materials, logistics, and communications
- Collaborate cross-functionally with account, scientific, creative,



and production teams
- Anticipate project needs, proactively identify solutions, and adapt quickly to shifting priorities
- Support meeting planning and execution for in-person, virtual, and hybrid medical education programs
- Assist with project tracking, reporting, invoicing, and overall program management processes

Qualifications

- Strong organizational and multitasking skills with the ability to manage competing priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Professional, polished, and confident in client-facing situations
- Comfortable hosting webinars and managing live virtual platforms
- Highly collaborative with a positive, team-oriented approach
- Strong proficiency with Microsoft Office and virtual meeting platforms
- At least 2 years experience in the medical communications, pharmaceutical, healthcare, or continuing medical education field is considered a strong asset
- Bilingualism (English/French) is required spoken and written
- English-speaking internal and external (clients/partners/employees) located outside Quebec on a (daily/regular) basis
- A proactive self-starter who takes ownership of projects
- Someone who thrives under pressure and enjoys dynamic, fast-moving work
- A strong communicator with exceptional attention to detail
- A team player who values collaboration and relationship-building

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📌 Livreur.se (Calgary)
🏢 NAPA
📍 Calgary