Enhance client satisfaction as a Bilingual Policy Specialist with Manulife, leveraging your French and English skills. This hybrid role focuses on communication, problem-solving, and detailed policy management.
Join Manulife, a leading financial services provider in Canada, as a Bilingual Policy Specialist. This position requires excellent verbal and written communication, customer service experience, and bilingual proficiency to support diverse clients. You'll be engaged in handling inquiries, conducting policy research, and facilitating financial transactions.
Key Responsibilities:
• Address sensitive customer inquiries efficiently
• Provide detailed communication regarding resolutions
• Identify needs and deliver tailored solutions




• Manage and respond to insurance inquiries
• Facilitate billing and payment transactions
Requirements:
• Fully bilingual in French and English
• Proven experience in customer service environments
• Excellent verbal and written communication skills
• Strong analytical abilities and attention to detail
• Capability to thrive in a agile work setting
Become a valuable part of Manulife, enhancing customer experiences through effective communication and tailored solutions.
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📌 Bilingual Policy Specialist at Manulife (Quebec City)
🏢 Manulife
📍 Quebec City