Become a Remote Call Center Universal Agent for Carter's, assisting families with young children. This role focuses on customer service excellence through phone, email, and chat interactions.
In the Temporary Call Center Universal Agent role, you will be the primary contact for customers at Carter's. Your responsibilities will include resolving inquiries, demonstrating sales skills, and optimizing customer experiences. This fully remote position requires weekend and holiday availability, with the chance for permanent placement based on performance.
Key Responsibilities:
• Handle customer inquiries via phone, email, and chat
• Resolve issues and escalate when necessary
• Utilize technology tools effectively




• Participate in training to enhance customer service skills
• Maintain accurate documentation of customer interactions
Requirements:
• 6+ months of customer service experience
• Effective written and verbal communication skills
• Ability to work independently with minimal supervision
• Must reside in Canada
• Adaptable to work weekends and holidays
Bring your customer service skills and desire to help families to Carter's, enhancing shopping experiences for young children.
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📌 Remote Call Center Agent at Carter's (Mississauga)
🏢 Carters
📍 Mississauga